Support

Get the support you need, when you need it. We're here to help you navigate the world of crypto staking and prize-linked savings.

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What are Dynamic Prizes?

Our prizes are unlike any other. At Qache, we don't have fixed prizes; instead your prizes grow as you increase your balance.

Our biggest prize doubles your balance. If your balance is 1 ETH and you win the 2X prize, you win 1ETH and your balance grows to 2 ETH.

We have four prizes that you can win; 0.1%, 1%, 10%, and 2X. Every week, we hold draws giving you a chance to win over and over again!

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How soon am I eligible to win?

Immediately. When you make a deposit your new balance is immediately eligible for all prizes.

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How are the winners chosen?

All accounts are entered into a draw for each dynamic prize.  Every account has an equal chance of winning and there are multiple chances to win each prize. The draw takes place each Monday.

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How are the prizes funded?

We collect the interest accrued on all customer deposits and combine it into prize fund. It is important to note that all prize money comes from this interest, and all customer deposits remain untouched.

The accrued interest comes from a process known as staking. It is similar to the mining of Bitcoin. Both mining and staking serve the purpose of validating transactions on the blockchain.

In the case of Ethereum, transactions are verified by validators who have staked some Ethereum as a "Proof-of-Stake". The validators are rewarded with additional Ethereum, which is commonly called a "staking yield". This yield is very similar to earning interest in a standard savings account.

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Does Qache accept fiat currency?

Yes. We have partnered with Mt. Pelerin, a regulated fiat to crypto on ramp based in Switzerland. You can make deposits in many currencies (EUR, USD, INR etc.).

Transfers can be made either by bank transfer or card payment.

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What cryptocurrencies does Qache support?

Currently we only support Ethereum. We are working hard to add new currencies to this list.

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What are the risks?

Cryptocurrency is an inherently risky space given it’s cutting-edge nature. We have worked hard to mitigate against possibly risks such as slashing. While it is unlikely there is some risk that the validator node experiences downtime and our yield is slashed.

For minor cases of slashing this would cause our yield to decrease. In these cases we have a sinking fund which covers this loss and maintains a prize pool. For major cases of slashing we have insurance that covers losses to deposits.

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Is there a minimum or maximum account balance?

No. There are no restrictions on your account balance. There is a maximum cap on your potential prize of 0.02 ETH, over time we will increase this cap, allowing for even bigger prizes.

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Is there a minimum withdrawal term?

Yes. The minimum deposit term is one week. After that period is over you can withdraw your funds at any time.

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Is there a minimum or maximum deposit?

There is no minimum deposit. The maximum deposit is currently 0.02 ETH; over time we plan to increase this cap.

Contact

We’ll try to deliver the answers you’re hungry for.

Can't find what you're looking for? Send us a message and we will get back to you within 24 hours.

We're committed to making your Qache experience as smooth as possible.

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